Rhonda Graham, Chief Financial Officer
Fayetteville Public Works Commission
Fayetteville Public Works Commission
Learn about Fayetteville Public Works Commission including our News & Press Releases, Projects, and Team.
Have questions? Reach out to us directly.
Learn about Fayetteville Public Works Commission including our News & Press Releases, Projects, and Team.
PWC is proud to serve the Fayetteville/Cumberland County area as a hometown utility that provides award-winning, reliable electric, water and wastewater services with rates that are among the lowest in the state. As the 37th largest municipal electric utility in the U.S., PWC has been recognized by the American Public Power Association for outstanding system reliability as six-time recipients of the RP3 (Reliable Public Power Provider) Diamond Designation. In fact, PWC is one of only two public power utilities that have earned the Diamond Level designation six or more times. PWC has also received the APPA’s E.F. Scattergood System Achievement Award two times and their Sue Kelly Community Service Award four times.
PWC is a charter member of the Partnership for Safe Drinking Water, developed jointly by the Environmental Protection Agency, American Water Works Association, utilities, and other water organizations. In 2000, PWC became the first utility in North Carolina to be recognized with the Director’s Award from the Partnership. Since then, PWC continues to maintain this distinction through its exemplary practices. PWC has maintained the Directors Award for 25 years, an honor achieved by less than 200 water utilities across the country.
Our over 650 employees work diligently to serve the needs of their families, friends, and fellow ratepayers. PWC remains customer-focused, locally owned and operated, and takes pride in being a good neighbor who is committed to quality services, fiscal responsibility, reliability, safety, and the environment.
Fayetteville, N.C.- Fayetteville Public Works Commission’s (PWC) Chief Operations Officer for the Water Resources Division, Mick Noland and Chief Financial Officer, Rhonda Haskins, have announced their intent to retire, effective January 1, 2025.
“Over the years, PWC has led in delivering safe, reliable, cost-effective services to our customers by maintaining strong leadership across our organization,” said Timothy Bryant, CEO/General Manager of Fayetteville PWC. “I thank Mick and Rhonda for their unwavering dedication to PWC and the greater Fayetteville and Cumberland County area as they look forward to the next season of their careers.”
During his 31-year career of service at PWC, Mick Noland has led the Water Resources Division in meeting changing regulatory requirements as well as leading his team in winning numerous awards recognizing the Company’s commitment to safe water supply. Additionally, he served as PWC’s Interim CEO/General Manager for nearly a year. Upon his retirement, Mick will have capped 48 years of dedicated service to North Carolina, Cumberland County, the City of Fayetteville, and their citizens.
“Serving the residents of the PWC service area has been a professional pleasure to say the least.” said Mick Noland, Chief Operations Officer for Water Resources. ““I am grateful for all the good work, helping residents, and supporting communities during my tenure at PWC.”
Misty Manning has been promoted to the new Deputy Water Resources Officer position for Fayetteville PWC starting Monday, August 5, 2024. Ms. Manning joined PWC in 2010 as a Water Engineer and has grown within the organization to the role of Water Resources Engineering Manager and served as Interim Chief Operations Officer for Water Resources in 2022. A native of Cumberland County, Ms. Manning graduated from N.C. State with a degree in Civil Engineering. She is a Professional Engineer and recently completed the United Way Leadership Development Program.
It is planned that Ms. Manning will succeed to the position of Chief Operations Officer for Water Resources in January 2025.
Rhonda Haskins has served as Chief Financial Officer (CFO) since June 2018. Prior to her CFO appointment, she served as the Director of Financial Planning for 17 years. She joined PWC in 1994 and has been critical in PWC’s commitment to financial excellence for over 30 years. She holds both the North Carolina Certified Public Accountant and Certified Global Management Accountant certification and is a member of the N.C. Association of CPAs and the American Institute of CPAs.
“It is bittersweet to be saying goodbye to PWC and the people here after 30 years,” said Rhonda Haskins, Chief Financial Officer of Fayetteville PWC. “So many members of the Finance Division have played a pivotal role in PWC’s success and financial responsibility, something we are all very proud of, and I leave the organization in very capable hands.”
Rhonda Graham has been named Deputy Finance Officer for Fayetteville PWC starting Monday, August 5, 2024. Ms. Graham joined PWC in 2017 as the Budget Manager and has served as Controller since 2021. As Controller, she managed financial reporting, general ledger, payroll, accounts payable, and accounts relievable functions. That includes overseeing PWC’s Annual Comprehensive Financial Report. Ms. Graham is a past board member of the United Way of Cumberland County and serves on their Community Impact Council.
It is planned that Ms. Graham will assume the role of Chief Financial Officer in January 2025_._
Fayetteville, N.C. – The Fayetteville Public Works Commission (PWC) is thrilled to announce it has been recognized with the 2024 Gold Award for Exceptional Utility Performance by the Association of Metropolitan Water Agencies (AMWA). PWC is one of five utilities in the nation recognized for this prestigious award this year.
“This one organization [Association of Metropolitan Water Agencies] represents water utilities from all 50 states and again, PWC is up at the top,” said Timothy Bryant, CEO/General Manager of Fayetteville PWC. “I want to thank Mick Noland and the entire Water Resources Team for everything they have done. It takes the efforts of everyone, whether it’s a crew in the field or staff in the office, working together and contribute towards making PWC a national leader in providing safe drinking water.”
PWC was recognized for this award due to our continuing commitment to our cutting-edge water treatment technology and dedication to providing safe and reliable drinking water. As a founding member of the Partnership for Safe Water, PWC has worked to exceed environmental standards, focusing on reducing industrial pollution and PFAS in our source waters. Because of PWC’s advocacy for safe drinking water, PWC’s water treatment facility hosted the EPA’s announcement of new national drinking water standards earlier this year.
“We are immensely proud to be recognized for our management excellence in drinking water utilities,” said Mick Noland, Chief Operations Officer for the Water Resources Division of PWC. “This award is a testament to our dedicated team’s hard work and our commitment to sustainability, safety, and customer satisfaction.”
As PWC celebrates being recognized as a national leader, we remain committed to continue providing safe and reliable water services to our customers while remaining good stewards of the environment.
Fayetteville, N.C.- Today the U.S. Department of Energy (DOE) announced that Fayetteville PWC (PWC) is a U.S. Department of Energy Awardee and will receive a multi-million dollar matching grant to install new software and advanced technologies to improve electric reliability for customers. The mission of the Energy Department is to ensure America’s security and prosperity by addressing its energy, environmental and nuclear challenges through transformative science and technology solutions. Learn more at energy.gov.
PWC applied for $11,436,783 grant through the Grid Resilience and Innovation Partnerships (GRIP) Program. In addition, there is a recipient cost share of $12,299,571. The funds will support PWC’s Situational Awareness and System Automation Solutions to install technology engineered to allow for PWC to quickly and easily manage the energy distribution system, protecting infrastructure and improving the reliability of the system. The goal is to improve the System Average Interruption Duration Index (SAIDI) by 25%. For PWC customers, this will mean they will experience shorter power outages.
“Our goal is to provide customers with safe, reliable and affordable electric services,” said Jon Rynne, Chief Officer for PWC’s Electric System Division. “The technology funded by this Department of Energy grant will allow PWC to quickly isolate an outage, quickly and safely restore services, and improve reliability for customers.”
One of the technologies made possible by this program will be the Distributed Energy Resource Management System (DERMS). DERMS will provide the platform necessary for real‐time monitoring, management, and dispatch of resources. The DERMS platform will enable PWC to fully leverage its three planned new solar farms, which will come online over the next three years.
A final component of the grant is establishing a Partnership Advisory Group that will bring together local education, business, and community agencies. Through these partnerships, PWC will provide procurement, hiring, and workforce development opportunities throughout the community.
Fayetteville Public Works Commission (PWC) has earned their seventh Diamond level Reliable Public Power Provider (RP3) ® designation from the American Public Power Association for providing reliable and safe electric service.
The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. PWC joins more than 250 public power utilities nationwide that hold the RP3 designation.
“Receiving an RP3 designation is a great honor signifying a utility has demonstrated commitment to industry best practices,” said Jeremy Ash, Chair of APPA’s RP3 Review Panel and General Manager at Kansas City Board of Public Utilities, Kansas. “And ultimately, the culture developed from this pursuit of excellence and continued improvement through the RP3 program results in measurable value delivered to the local community.”
PWC is proud of its work delivering incredible value to our customers. In managing a 1,400-mile distribution and transmission system comprised of 37,853 streetlights and 32 substations, as well as operating the Butler-Warner Generation plant, we ensure reliable, safe, and affordable services for a community of more than 223,000 people.
“This designation reflects the dedication and hard work of our team in ensuring safe, affordable electric services for our neighbors at a reliability rate among the best of all electric utilities in the Country,” said Timothy Bryant, CEO/General Manager of Fayetteville PWC. “We are proud to be recognized among the top public power utilities in the nation, and we will continue striving for excellence for our community.”
To learn more about PWC’s award-winning services, visit www.FayPWC.com.
Benefits of RP3 Designation
Along with increased community support and customer appreciation, RP3-designated utilities report many benefits, including national and local recognition as a safe, reliable utility, national and local media attention, and improved teamwork as employees fully understand their role in supporting the utility’s mission. Utilities also experience financial benefits from their RP3 designation – improved bond ratings, savings on workers compensation and insurance, and increased economic development opportunities as commercial and industrial prospects learn about the utility’s success.
PWC has also been awarded the APPA’s Certificate of Excellence in Reliability Award.
Distinguished Budget Presentation Award
The Distinguished Budget Presentation Award is the highest form of recognition given for governmental budgeting. In order to receive the budget award, a government has to satisfy nationally recognized guidelines for effective budget presentation. The government unit must publish a budget document that meets program criteria as a policy document, as an operations guide, as a financial plan, and as a communication device.
Certificate of Achievement for Excellence in Financial Reporting (COA) Program
The Certificate of Achievement is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management. The GFOA established the Certificate of Achievement for Excellence in Financial Reporting Program in 1945 to encourage state and local government entities to prepare comprehensive annual financial reports that evidence the spirit of transparency and full disclosure.
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