About

Learn about Fayetteville Public Works Commission including our News & Press Releases, Projects, and Team.

Learn about Fayetteville Public Works Commission including our News & Press Releases, Projects, and Team.

Customers
119,788
FY2025 Annual Operating Budget
$439.1 million
Debt Outstanding (as of 11/16/2023)
$544.6 million

PWC is proud to serve the Fayetteville/Cumberland County area as a hometown utility that provides award-winning, reliable electric, water and wastewater services with rates that are among the lowest in the state.  As the 37th largest municipal electric utility in the U.S., PWC has been recognized by the American Public Power Association for outstanding system  reliability as six-time recipients of the RP3 (Reliable Public Power Provider) Diamond Designation.  In fact, PWC is one of only two public power utilities that have earned the Diamond Level designation six or more times.  PWC has also received the APPA’s E.F. Scattergood System Achievement Award two times and their Sue Kelly Community Service Award four times.

PWC is a charter member of the Partnership for Safe Drinking Water, developed jointly by the Environmental Protection Agency, American Water Works Association, utilities, and other water organizations.  In 2000, PWC became the first utility in North Carolina to be recognized with the Director’s Award from the Partnership.  Since then, PWC continues to maintain this distinction through its exemplary practices.  PWC has maintained the Directors Award for 25 years, an honor achieved by less than 200 water utilities across the country.

Our over 650 employees work diligently to serve the needs of their families, friends, and fellow ratepayers.  PWC remains customer-focused, locally owned and operated, and takes pride in being a good neighbor who is committed to quality services, fiscal responsibility, reliability, safety, and the environment.

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American Public Power Association (APPA) Awards and Recognitions

In 2022, the American Public Power Association (APPA) again recognized PWC as a Diamond Level Reliable Public Power Provider (RP3) for the sixth time.  The RP3 designation, which lasts for three years, recognizes APPA member utilities that achieve excellence in the areas of reliability, safety, training, and system improvement.

The goal of the RP3 award is to recognize those leading utilities that demonstrate sound business practices and recognized industry best practices.  The APPA is the national organization representing more than 2,000 not-for-profit, community- and state- owned electric utilities.

During its first year of eligibility in 2007, PWC was awarded its first RP3 award and has received the Diamond Level designation each time it has applied. Although more than 275 public power utilities nationwide hold the RP3 designation, only PWC earned the award’s highest designation- Diamond Level- for the sixth time in the award’s history.  PWC also has the distinction of being one of only two utilities that have earned the Diamond Level designation six or more times.

Benefits of RP3 Designation

Along with increased community support and customer appreciation, RP3-designated utilities report many benefits, including national and local recognition as a safe, reliable utility, national and local media attention, and improved teamwork as employees fully understand their role in supporting the utility’s mission. Utilities also experience financial benefits from their RP3 designation – improved bond ratings, savings on workers compensation and insurance, and increased economic development opportunities as commercial and industrial prospects learn about the utility’s success.

PWC has also been awarded the APPA’s Certificate of Excellence in Reliability Award.


GFOA Awards

Distinguished Budget Presentation Award

The Distinguished Budget Presentation Award is the highest form of recognition given for governmental budgeting.  In order to receive the budget award, a government has to satisfy nationally recognized guidelines for effective budget presentation.  The government unit must publish a budget document that meets program criteria as a policy document, as an operations guide, as a financial plan, and as a communication device.

Certificate of Achievement for Excellence in Financial Reporting (COA) Program

The Certificate of Achievement is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management. The GFOA established the Certificate of Achievement for Excellence in Financial Reporting Program in 1945 to encourage state and local government entities to prepare comprehensive annual financial reports that evidence the spirit of transparency and full disclosure.


View All Annual Awards and Recognitions

View Awards and Recognitions

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